Report e-mail as spam

You can report spam emails to the spam filter.

There are 2 options:

1. Move the email to the Junk folder.
   This option only exists when connecting via IMAP or in the hosting control panel.
   This option cannot be used with a POP3 connection.
2. Send the email to the spamtrap email address, the domain of your email address.
   This has the following pattern:
   spamtrap@yourdomain
   Example:
   Suppose your domain is example.com
   then your spam trap address is spam trap@example.com
   
   The spam e-mail should be attached to the e-mail, not embedded.

You can also report an email as non-spam.

There are 2 ways to do this:

1. Move the email to the No-Junk folder.
   This option also only exists with a connection via IMAP or in the hosting control panel.
   This option cannot be used with a POP3 connection.
2. Send the email to the hamtrap email address, the domain of your email address.
   This has the following pattern:
   hamtrap@yourdomain
   Example:
   Suppose your domain is example.com
   then your spam trap address is spam trap@example.com
   
   The e-mail should be attached to the e-mail, not embedded.

If you have any questions, requests or suggestions, simply send us a support ticket or a contact form.